FAQs

To provide a quick and contactless experience, we are now fully cash-free at our bars and concession stands. We accept all major credit cards, debit cards, tap-to-pay and mobile wallets.

For your convience we also offer Mobile Ordering

We encourage guests to take advantage of our mobile ordering option at https://linktr.ee/groveofanaheim. We will let you know when the order is ready for pickup via SMS Text. Pick up your food and beverage at the designated pick up location without having to wait in a traditional line.

We offer preferred seating which require the purchase of dinner on the night of the show. Your $35 dinner voucher includes salad, three entree options, and dessert (excludes beverages and gratuity). We request you arrive 2 hours prior to show time in order to enjoy your meal. You are welcome to check out the menu for the evening on the show’s event page.

For select concerts, the purchase of our City National Bank Crystal Package entitles you to Tier 1 premium seating, access to the beautiful City National Bank Crystal Lounge, VIP parking, and a complimentary array of desserts. On the night of the event, present your Tier 1 ticket to the parking attendant to obtain your VIP parking and enter through the City National Bank Crystal Lounge entrance, which is located to the right of the box office. For more information, please contact our box office at 714-712-2700.

We do not allow outside food or beverage into the venue.

Only a factory sealed water bottle be brought into the venue.

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Yes. We are an all-ages venue, unless otherwise stated. Everyone age 2+ must have a ticket to enter the venue.

Yes, we offer Equal Access seating. Please call our box office at 714-712-2700 for seating options.

Yes, for select performances. For groups of 10 or more, please contact groupsalesanaheim@nederlander.com for more information.

Yes, or you can present your paper ticket at the entrance. 

Pull up your tickets with the Ticketmaster app!

1. Get the Ticketmaster app.
2. Sign in to your Ticketmaster account with the email & password used to purchase your tickets. 
3. Show your tickets in the app at the entrance.
4. Get them scanned to enter and have fun!

Download the Ticketmaster app in the iTunes App Store or get it on Google Play. For more information, please visit Ticketmaster.com

The City National Grove of Anaheim's box office does not accept cash payment for tickets or parking purchases.

Bags up to 12"x14"x6" are permitted inside City National Grove of Anaheim. Backpacks of any size and all bags larger than 12”x14”x6” are not permitted. All bags are subject to search by security team members at entry. Bags that do not meet these expectations must be returned to the guest’s vehicle. Please note that some events may enforce a modified bag policy; refer to the specific event page or contact Guest Services for further information.

As a courtesy to the Artist and your fellow Guests, we ask that you refrain from using your cell phone for photos, video or texting during the performance. For certain performances, no photography or cell phone use of any sort is permitted.

We do not permit professional cameras (detachable lens), digital cameras, audio or video recording devices. 

Please call the box office on the day of show at 714.712.2700 for more information regarding specific performances.

The parking lot opens 1 hour prior to door time and parking is $20 per car, via credit card or mobile payment, on the day-of-show.  Discounted parking rate available if you pre-purchase parking here or at the box office.

No, sorry, we do not permit re-entry.

Our venue is smoke-free.